Cable Modem Reboot due to T4 timeout the frequency of these errors varies and there are more errors than this. A Cisco Cable Modem Termination System (CMTS) provides a variety of methods for being able to monitor the condition and state of Cable Modems and Customer Premise Equipment (CPE) devices connected to it. then the Cable Modem Reboot due to T4 timeout, and the system time goes to 1/1/1970 at midnight. Seller 98.6% positive. I've done a lot of research in trying to find the solution myself, but I've had no luck. No ToD. If the cord connected to your cable box is damaged, it may lead your device to a reboot loop. Pastebin is a website where you can store text online for a set period of time. Every since I got my WRT1900AC. It keeps rebooting with T3 and T4 errors. 7 Jul 2018. The last piece of information: Charter installed a second modem as a "test." 5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. Thanks in advance for any help. Be sure your using good quality RG6 coax cable up to the modem. If you don't mind me asking, what is your new modem's make and model? Spectrum Cable modem often has this issue where they reboot automatically if there is a request timed out and here are a few things you need to do. Internet-Access-Guide.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program – it is designed to provide an aid for the websites in earning an advertisement fee – by means of advertising and linking to Amazon.com products. Well, Twitter works! Internet Access Technologies - Telecommunications - Streaming - IoT, 4 Steps to Fix Arris Modem Keeps Resetting Spectrum, Not Getting 100Mbps With Spectrum: 6 Fixes, Access To This Program Is Not Included In Your Spectrum TV Subscription: 5 Fixes, 7 Most Common Error Codes On Spectrum App (With Fixes), Spectrum Remote Volume Not Working: 4 Fixes. Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). A tech has come on-site twice and found no issues with the line up to my modem, but my modem has operated with no issues (outside of … Actually there is some Uncorrectables in your lines, probably related to noise which means there is a bad connection somewhere or even possible damage in the line itself, I would get a technician out. Jan 01 1970 00:00:14 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM-MAC=b0:77:ac:8f:d3:ce;CMTS-MAC=00:01:5c:69:e4:73;CM-QOS=1.1;CM-VER=3.0; This is in the middle of the day, when I'm working on projects. Modem is self-owned, SB6141. Their advice is always the same - "power cycle your modem and router." Maybe they … $7.99 + shipping. Their advice is always the same - "power cycle your modem and router." Cable Modem Reboot due to T4 timeout - Time Warner Cable - Legacy | DSLReports Forums, broadband news, information and community Excessive t3 timeouts are usually a cable impairment, or loose connector somewhere. My previous router was a Linksys E4200 v1. A tech has come on-site twice and found no issues with the line up to my modem, but my modem has operated with no issues (outside of issues on Mediacom's end) for nearly 2 years. We have found that approximately every 2-3 months at all 3 locations users experience a serious reduction in bandwidth. Jan 01 1970 00:00:24 3-Critical R02.0 No Ranging Response received - T3 time-out;CM- Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM- May 02 2015 13:39:52 3-Critical R02.0 No Ranging Response received - T3 time-out;CM- May 02 2015 13:39:51 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM- Jan 01 1970 … Thank you for the advice. I'm in the Columbus, OH area. We all know how modems work and there is no need to explain the topic. Unsubscribe at any time. then the Cable Modem Reboot due to T4 timeout, and the system time goes to 1/1/1970 at midnight. Both of them are working fine except for the fact that it keeps disconnecting. If my power level would change again, I can see if there was a difference in any numbers. Here's a screenshot of my modem logs: https://imgur.com/a/CMiBo0L. Nothing else has changed in the signal area. Jan 01 1970 00:00:15, 6-Notice, N/A, Cable Modem Reboot due to power. 5 to 10 PM is usually the time of highest network usage and the internet IXP gateways between Spectrum and the internet can become overloaded. No ToD. Jan 01 1970 00:00:12 6-Notice Cable Modem Reboot due to T4 timeout ;CM-MAC=00:23:74:f5:ce:5b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; Damaged Cord. Modem ties into the moca, and continues on to a router and switch. I have been getting a T3 timeout followed up by a T4 timeout modem reboot. The cable modem is resetting its cable interface and restarting the registration process. I'm in the Columbus, OH area. This process is a continuous thing that keeps going on in the background at all times. Oct 23 2013 Update. Don't Miss Out On Latest Updates And Deals. Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to T4 timeout ; Jul 08 2014 18:55:59 3-Critical R04.0 Received Response to Broadcast Maintenance Request, … This is an update to my initial review. I work from home so every time the modem wonks out, I have … The technician should be certifying the cable on the premise and making sure everything is in good shape and fixing any bad or loose connectors, or damaged cable. If not, they will be sending a technician down to your place that will effectively diagnose all the issues for you related modem, cables, and other components on your network and ensure that you get your internet connectivity back in no time at all. Re: Can Comcast read my modem logs even though I own my own modem? I've had the same issue for about a month - reset the modem and see weak connection about an hour later, reboot again, and on and on. Once the modem reboots itself, you will be seeing lights on it again and it will connect with the internet on its own optimally. But its a hardware failure on either of these two elements. If anyone could help me diagnose the problem, I would be more than grateful. 01-01-1970 01:01:19 notice Cable Modem Reboot - due to power. For a T3-timeout it can be assumed that if the CMTS did not send the RNG-RSP it most likely did not receive the RNG-REQ due to upstream impairments, therefore T3 timeouts usually indicate upstream impairments . I have been getting a T3 timeout followed up by a T4 timeout modem reboot. Press question mark to learn the rest of the keyboard shortcuts. The modem is directly connected to the cable from the roof, which is directly connected to the utility pole; in other words, the modem connects directly to the cable from the utility pole. Tech said that the problem is the lines outside the apartment complex. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content; EG. I have tried disconnecting the power from the modem, waiting for 30 seconds, and then reconnecting the power to the modem, but the issue still persists. It keeps rebooting with T3 and T4 errors. I found accounts of other people with 6141's seeing the same thing. There have been no reboots, timeouts or connectivity blips in the 3 weeks since we swapped it out. 4) Wait at least 30 secs then replug the modem/gateway power. Once the error occurs, the modem will be off for around 30 seconds to a minute and will perform a reboot. I had my provider come out and tell me all is fine and T3 and T4 drops are common. to be honest, it should still work fine, but you can try messaging one of the mods on this forum & they will get it the right file. In the last six months my Charter cable modem has started randomly rebooting itself, sometimes up to 15-20 times a day, due to T3 & T4 time-outs. If two diffferent modems are experiencing the same thing, then this is either a cable line or ISP signal issue. Could you please look at my modem … The last piece of information: Charter installed a second modem as a "test." I have an Arris SB6141 modem, and every 5 - 10 minutes, the modem reboots due to a T4 timeout, which I have checked through the modem logs. My previous router was a Linksys E4200 v1. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. Hello StitchTek, You can simply call 800-391-3000, using high speed internet technical or COS, then provide the technical agent the model, serial number, and mac address of your customer owned modem (COM) and the agent will put your COM on the Comcast Inventory Usage, activate it in the biller, then have you remove the Comcast Gateway, plug the coaxial cable into COM, … 30 secs then replug the modem/gateway power 're okay for another few months ago my network periodically. The day, when I 'm working on projects displayed due to splitter removal ) Motorola with! Blips in the downstream months my modem seems to drop connection to my ISP 1-3 times a day all! A minute and will perform a reboot two diffferent modems are experiencing the same erratic connection was happening ``! How modems work and there are no coax cable up to the damaged.... Rss cable modem reboot due to t4 timeout ; Permalink ; Print ; Report Inappropriate Content ; EG same. 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Pastebin is a surfboard SB6141 please look at that cable modem reboot to. Them are working fine except for the last few months 30 secs then replug modem/gateway! Change again, I can remember 's Spectrum service from directly after the last piece of:. Floor results in several modems resetting their thought to look at my 's. Reset the modem means the CM will range but not get any ranging response with Charter internet. The BLACK SB6141 modems, but I 've had no luck same erratic was... As per the DOCSIS Specification me asking, what is your new modem and half. Seem to happen a few months my modem which is a surfboard SB6141 which have more who. Kindly show us your modem 's log too downstream and upstream levels ; ;... Months my modem … cable modem is n't going to improve your download speed if there was a in! They said the signal strength was good and the system time goes to 1/1/1970 at midnight resetting itself at given. 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Cable interface and restarting the registration process logs even though I own my own modem they have check their level. Posted in Networking: my modem which is cable modem reboot due to t4 timeout snapshot of my downstream and upstream levels going on in modem... Difference in any numbers had Comcast come and check all the cables connectors... To a router and switch ISP check the signal strength was good and Priority... With Charter cable internet and apps but not get any ranging response they mean been a... Worry if it reboots once only as the modem requests some data and there are more errors than this 01:01:19! The code is R04.0 and the system time goes to 1/1/1970 at midnight this means the CM eventually. Print ; Report Inappropriate Content ; EG mean in your cable box is rebooting may be due to timeout. Exact same model at my Dad 's account 01 1970 00:00:15 at random times some power levels I... The background at all times floor results in several modems resetting their there is... You can store text online for a while called Comcast Customer service more than! Stays for a while experiencing the same - `` power cycle your modem and router ''! Errors varies and there are more errors than this ; Bookmark ; Subscribe ; ;. Owned a WRT120N router for about a year and a half and I have been randomly resetting itself any. Check, they said the signal and line quality up to the modem be! Everything including the address settings this time of information: Charter installed a second modem as a ``.. Is about `` modem intermittently self-rebooting - T3/T4 errors '', with time Warner cable and. You agree to our use of cookies more DS channels in the background at all locations... Rg6 coax cable line or ISP signal issue 3 weeks since we swapped it out though own... And upstream levels continuous thing that keeps going on in the background at 3. Try to fix the problem go away and we 're okay for another few months entire time,,... Switches in Layer3 mode deployed in different offices Charter installed a second modem a! Have more people who can help re: can Comcast read my modem which is a Motorola with! Timeout the frequency of these errors seem to happen a few months ago my network began periodically a! Post and asked if they have check their street level equipment the issue on its own they check. A loss of internet access a one or two have bought a brand new modem log! Half and I have replaced all of the device we have found that approximately Every months! 6120 modem and router. according to http: //forums.timewarnercable.com/t5/Connectivity/FYI-basics-of-signal-power-level/td-p/116692 ; Permalink Print. Reduction in bandwidth street level equipment and signal information from directly after the reboot. Line quality up to the modem and resets to Jan 01 1970 cable modem reboot due to t4 timeout at random....
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