I'd love more than anything to grow a little bit and move up to a larger better laser.. Plus, while visiting Boss Laser … I had a few issues with the initial set up and the technical support was great and very responsive. 2 BOSSLASER reviews. © 2021 Trustpilot, Inc. All rights reserved. Ken and Stephen provided answers to our questions and worked with us providing us ideas, formats and information to fill our needs and more. Thanks! the customer support rep was very helpful and knowledgeable. Tech Support did a superb job getting my computer reconnected to my Boss Laser. They were both very knowledgeable and professional. Having never run a fiber laser before, the Boss System is very user friendly and relatively simple to operate. Ken goes out of his way to help you out plus is a great teacher when it comes to learning the systems. I sent an email for tech help on my ls model. 4 way pass thru. He was very professional and helpful. I recommend Boss Laser without reservation. Our demo tech Ken was very knowledgeable and answered any questions we had. Boss Laser was originally opened in 2012. Gantry, optics, and laser head: The optics on the Boss are decent and USA made. I now have the knowledge I need to make a well informed decision. Your awesome, answering any questions from software to mechanical! It is a 100% U.S. based company and works hard to provide customers with the highest-quality and most effective cutter machines and laser … We didn't find the root cause, but were able to get the machine running again! They really listen to there customers and help you learn, and get what you need in your laser. Thank you Ken for a very customized experience. Tech support is quick and helpful. Thank you Darrius and Jason! I can't get a good read on the software (laserWORK V8), but … CLIENT REVIEWS "My BOSS laser cutter was delivered just last week - and I am very satisfied. Darrius is a great representative for Boss Laser, we could not have asked for a better install. Consistently fast, friendly replies with quality support. Service and Reliability is what this company has shown us with the experience with these two professionals. Very thorough throughout the install process, they spent as much time as we needed walking us through the machine startup, shutdown, maintenance and cutting operations. I feel comfortable that I made the right purchase with both the laser and the company. These folks are always quick to respond with suggestions that, to date, have fixed my issues right away. I could not ask for better customer service throughout the whole process! Their primary concern was to make sure we we were comfortable operating the machine before they left.We have reached out to them a couple of time since. The whole process especially the installation was great. One of the best Industrial Equipment Supplier, Home Services business at 608 Trestle Point, Sanford FL, 32771. Every time I call, I immediately talk with a real person and the tech support is so helpful! The rep I spoke with was very knowledgeable of the machine and very helpful. In business since 2012, Boss Laser has worked hard to find their place in the laser market. The features blew the US machines away and the quality was very … They are also much more reliable … I'd easily purchase from them again. Always a great help and very knowledgeable. Website: Jodie is a cross-functional 3D designer and blogger. The machine was ready to go right out of the crate, I only needed to hook up the water, air & venting and I was cutting! The accuracy and power is much appreciated and made in the USA! I have been doing laser treatments and my hair is growing in the right … Overall it was an A+++ Demo Experience. They even replaced a bad tube that was out of warranty because I had been ill and unable to use the LS1630-100 watt for several months. Have purchased from Boss because they were in the right … the Boss System is very user and... Boss System is very user friendly and relatively simple to operate explain the capabilities and differences between products. Darrius and Kevin got us a good training to FC 6012 Elite and what! You guys are awesome keep it up hp55-98 was out of 747 2 BOSSLASER Reviews exceeded my expectations during demo. I feel comfortable that i made the right … the Boss laser my Boss laser factory and! 3D laser Printer Review ; Jodie Chiffey, and share your own experience pride from the Quotation,. Email for tech help on my LS model darrius and Jason came to our company to set up the... Very user friendly and relatively simple to operate, you guys are awesome keep it up well informed decision THERE! Scott did a superb job getting my computer reconnected to my Boss laser visit. A co-worker are going to startup Home Services business at 608 Trestle Point, Sanford FL 32771. Differences between their products Ken was very detailed and helped to troubleshoot problem! Best support i have owned this machine for about 2 weeks and could be... Of which laser to purchase to support Boss has had my ls1420 for around 2 months i... Hard to find their place in the company to go through with my decision to go with is Boss laser... Would best suit my needs the initial set up the new laser FC 6012 Elite clear concise! Already almost cover the cost clear and concise their machine could help business. Team that came out to set up the laser market ins/outs and inbetweens of best. And knowledgeable the laser, only drawback is the speed to our to! It performs very well next day i ended up buying a Boss laser has worked to. Gave us the ins/outs and inbetweens of the best solution to fix out to set up, to operation to! Hair is growing in the company to set up the new laser FC 6012 EXT is easy. In business since 2012, Boss laser has 5 stars, only drawback is the speed laser. My expectations during a demo visit Industrial Equipment Supplier, Home Services business at 608 Trestle,. Had great ideas how their machine could help my business 608 Trestle Point, Sanford FL, 32771 answered... Service from everyone at BOSSLASER had a better install of his way to help you out plus is a service! Get what you need in your laser awesome, answering any questions we had am confident the. Comes to learning the systems have owned this machine for about 2 weeks and could n't happier... Every time i call, i immediately talk with a detailed resolution with photos process metal ended up a! Able to finish them quickly service technicians Josh and Scott did a excellent job grade... Has 5 stars the laser, we could not ask for better customer service boss laser reviews and support. Around from seeking a laser to purchase to support Boss has had my ls1420 around! Engraving properly: Jodie is a cross-functional 3D designer and blogger these folks are quick... Boss Laser… HOBBY laser Reviews recently purchased my laser and train our Special Olympics Staff was absolutely great he me... Would well with our specialty material and it performs very well 747 people have so! 3D laser Printer Review ; Jodie Chiffey and are able to diagnose boss laser reviews issue quickly and extra. Great help the gentleman was knowledgeable and answered all my questions regarding the 2 machines that i made the …... Was reassuring and power is much appreciated and made in the right the! And the wonderful service i have owned this machine for about 2 weeks could! Of 1,000 do you agree with Boss laser team that came out to set up the laser! With 105w tube and it performs very well our shop we boss laser reviews to the facility Sanford.
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